Fernwood Events Limited

15 Fernwood Close
Bromley
Kent
BR1 3EZ
United Kingdom

Company Registration Number: 15009944

Last reviewed: August 2026

Our Commitment to ESG

At Fernwood Events, we recognise that responsible business practices are an important part of delivering professional, sustainable and ethical event services.

As a global venue-finding agency, we work with clients, venues, hotels, destinations, Destination Management Companies (DMCs), transport providers and other event suppliers around the world.

We aim to conduct our business responsibly, ethically and transparently and, where appropriate, encourage our clients and suppliers to consider environmental, social and governance factors when planning and delivering events.

Our ESG approach is proportionate to the size, structure and nature of Fernwood Events and is reviewed periodically as our business develops and as relevant legal and regulatory expectations change.

Environmental Responsibility

Meetings, conferences, incentives and other events can have environmental impacts.

Through our venue-finding and sourcing activities, we aim to help clients consider more sustainable options where these are appropriate, available and consistent with the client’s requirements.

Where relevant to an enquiry, we may consider factors including:

• The location and accessibility of venues and hotels.
• Opportunities to use public transport.
• Opportunities to reduce unnecessary travel and transfers.
• Venue sustainability policies and environmental initiatives.
• Energy-efficiency measures.
• Water-efficiency measures.
• Waste reduction and recycling.
• Responsible waste management.
• Sustainable food and beverage practices.
• Locally sourced or seasonal food options where available.
• Reduction of unnecessary single-use plastics.
• Reduction of unnecessary printed materials.
• Sustainable accommodation practices.
• Environmental certifications or recognised sustainability standards.
• Opportunities for clients to include sustainability objectives within their event brief.

We also seek to reduce unnecessary paper and administrative processes through digital communications, online enquiry systems and electronic documentation wherever practical.

Environmental information provided by suppliers

Environmental information relating to venues, hotels, destinations and suppliers is generally provided to Fernwood Events by the relevant third party.

We may consider information supplied by a venue or supplier when presenting options to a client, but we do not independently certify, verify or audit the environmental claims, certifications, measurements or sustainability performance of third parties unless expressly stated otherwise.

Where a particular environmental certification, sustainability standard, carbon calculation or other environmental claim is material to an event, we encourage clients to undertake their own due diligence and obtain appropriate evidence directly from the relevant supplier.

Fernwood Events does not guarantee that a supplier’s environmental claims are accurate, complete or independently verified.

Social Responsibility

Fernwood Events is committed to treating people fairly, respectfully and professionally.

We aim to maintain positive relationships with our employees, clients, suppliers and business partners and expect appropriate professional standards of conduct throughout our business relationships.

Our social responsibility approach includes:

• Respecting human rights and treating people with dignity.
• Supporting a working environment free from unlawful discrimination, harassment, bullying and victimisation.
• Promoting equality, inclusion and fair treatment.
• Maintaining appropriate standards of health, safety and wellbeing within our business activities.
• Working professionally and respectfully with international clients and suppliers.
• Considering accessibility and inclusion requirements when sourcing venues and event services where these are identified by clients.
• Communicating relevant accessibility, dietary and other inclusion requirements appropriately to suppliers where necessary.
• Encouraging suppliers to operate responsibly and comply with applicable laws and standards.
• Taking concerns regarding unethical, unsafe or inappropriate practices seriously.

Where an event has specific accessibility, dietary, cultural, safeguarding or other inclusion requirements, we will seek to communicate those requirements appropriately to relevant suppliers and assist clients in identifying suitable options.

Ethical Supply Chain

Fernwood Events relies on a network of independent hotels, venues, DMCs, transport providers and other event suppliers.

We aim to work with reputable suppliers and expect our business partners to operate lawfully, ethically and professionally.

Where appropriate and relevant to an enquiry, we may consider supplier information relating to:

• Legal and regulatory compliance.
• Health and safety.
• Environmental responsibility.
• Ethical business practices.
• Labour and employment practices.
• Modern slavery and human trafficking risks.
• Data protection and information security.
• Accessibility and inclusion.
• Relevant sustainability certifications and policies.

We recognise that Fernwood Events does not control the policies, employees, working conditions, environmental performance or business practices of independent third-party suppliers.

Supplier information is therefore considered on the basis of information available to us.

Where particular ethical, sustainability, labour, accessibility or certification standards are essential to an event, clients may wish to undertake additional due diligence or request supporting evidence directly from the relevant supplier.

Modern Slavery and Human Trafficking

Fernwood Events supports the principles of the Modern Slavery Act 2015 and does not tolerate slavery, servitude, forced or compulsory labour, human trafficking or other forms of exploitation within our own business activities.

Given the size and nature of Fernwood Events, we take a proportionate and risk-based approach to modern slavery.

We seek to work with reputable suppliers and may raise concerns or seek further information where circumstances indicate a potential modern slavery, human-trafficking or labour-exploitation risk.

We expect suppliers and business partners to comply with applicable employment, labour and human-rights legislation.

Where we become aware of credible concerns relating to serious exploitation within a supplier relationship, we will consider appropriate action proportionate to the circumstances.

Governance and Ethical Business

Good governance is central to the way Fernwood Events operates.

We aim to conduct our business honestly, transparently and in accordance with applicable UK laws and regulations.

Our governance principles include:

• Acting honestly and professionally in our dealings with clients and suppliers.
• Maintaining appropriate business records.
• Complying with applicable laws and regulations.
• Protecting confidential client and business information.
• Maintaining appropriate information-security practices.
• Respecting intellectual property and confidential information.
• Avoiding bribery, corruption and improper business practices.
• Identifying and managing potential conflicts of interest.
• Providing transparent information about our services and commercial arrangements.
• Selecting and managing suppliers responsibly.
• Maintaining appropriate financial and business controls.
• Reviewing our policies and business practices periodically.
• Taking proportionate action when concerns are identified.

Fernwood Events does not offer or accept improper payments, inducements, secret commissions or benefits intended to improperly influence business decisions.

Any legitimate commission arrangements with hotels, venues, DMCs or other suppliers are intended to be transparent and commercially agreed.

Data Protection and Privacy

Responsible management of personal information forms an important part of our governance approach.

Fernwood Events is committed to handling personal information responsibly and in accordance with applicable UK data-protection legislation.

Our approach includes consideration of the principles of:

• Lawfulness, fairness and transparency.
• Purpose limitation.
• Data minimisation.
• Accuracy.
• Storage limitation.
• Security and confidentiality.
• Respect for individuals’ data-protection rights.

We maintain a separate Privacy Policy explaining in greater detail how Fernwood Events collects, uses, shares, stores and protects personal information.

Our Privacy Policy also explains:

• The categories of personal information we may process.
• The purposes for which information is used.
• Our lawful bases for processing.
• The suppliers and other organisations with whom information may be shared.
• International data transfers.
• Data retention.
• Individual data-protection rights.
• Marketing preferences.
• Data-breach procedures.
• How to contact us about privacy matters.
• How to complain to the Information Commissioner’s Office.

Cybersecurity and Information Security

We recognise the importance of protecting information provided by clients, suppliers, employees and other business contacts.

We take reasonable and proportionate measures to protect business and personal information against unauthorised access, loss, misuse, alteration or disclosure.

Our approach may include:

• Appropriate access controls.
• Password protection.
• Secure systems and services.
• Responsible handling of information.
• Appropriate device and software security.
• Security awareness.
• Data back-up and recovery measures.
• Appropriate management of third-party technology providers.
• Procedures for identifying and responding to security incidents.

Where third-party technology platforms or service providers are used in our business, we seek to use reputable providers and consider relevant privacy, contractual and security requirements.

No organisation can guarantee that information systems will be completely free from security risks. We therefore take a proportionate risk-based approach and review our practices as our business and technology develop.

Responsible Client and Supplier Relationships

We aim to build long-term relationships based on trust, transparency and professional conduct.

Where clients provide specific ESG, sustainability, accessibility or ethical-sourcing requirements, we will seek to take those requirements into consideration when sourcing suitable venues and suppliers.

However, the availability, accuracy and completeness of sustainability and ESG information may vary between suppliers and destinations.

We therefore encourage clients to verify any specific environmental, social, ethical or certification claims that are material to their event.

Where a supplier’s certification or ESG performance is a critical requirement, clients should obtain appropriate supporting documentation directly from the supplier.

Accessibility and Inclusion

We recognise that events should be planned with accessibility and inclusion in mind wherever reasonably possible.

Where clients identify accessibility or inclusion requirements, we aim to communicate relevant requirements to appropriate venues and suppliers and identify suitable options.

These requirements may include:

• Accessible accommodation.
• Step-free access.
• Accessible meeting facilities.
• Accessible toilets.
• Mobility requirements.
• Dietary requirements.
• Communication requirements.
• Other reasonable event-specific accessibility needs.

Availability and suitability of facilities can vary between venues and destinations.

Clients should therefore confirm critical accessibility requirements directly with the relevant venue or supplier before making a final booking.

Responsible Use of Technology and Information

Fernwood Events uses digital systems and third-party technology to support the operation of our business.

We seek to use technology responsibly and to consider privacy, security, reliability and data-protection requirements when selecting and using third-party services.

Where personal information is processed through technology platforms, our Privacy Policy explains the relevant approach to personal-data protection.

Continuous Improvement

As Fernwood Events grows, we will continue to review our ESG practices and consider reasonable opportunities to improve our environmental, social and governance performance.

Our ESG approach is intended to be practical, proportionate and appropriate to our business activities.

We will review this statement periodically and update it where our policies, practices, business activities or regulatory obligations materially change.

Last reviewed: September  2026

Fernwood Events Limited